New Brighton Health Care: Appointments, Prescriptions & Contact

The former New Brighton Health Care at 22 Union Street now operates as a White Cross clinic, but the same team and phone number remain. This guide walks you through how to book appointments, order repeat prescriptions, understand fees, and get the most out of the clinic’s services.

Address: 22 Union Street, New Brighton, Christchurch ·
Phone: (03) 388 7582 ·
Email: nb.reception@tamakihealth.co.nz ·
Clinic Type: Appointment-only General Practice

Quick snapshot

1Confirmed facts

Address: 22 Union Street, New Brighton, Christchurch (White Cross (New Zealand healthcare network))
Phone: (03) 388 7582 (White Cross)
Email: nb.reception@tamakihealth.co.nz (Healthpoint (NZ health directory))
Clinic is appointment-only (White Cross)

2What’s unclear

Exact consultation fees (not listed on official site – use fee questionnaire)
Opening hours for phone lines (Healthpoint lists 8:30am–5pm with a lunch break)
Whether an online booking system is available (Bettr online GP exists, but in-person booking unclear)

3Timeline signal

White Cross New Brighton hours: Mon–Fri 8:00am–6:00pm (White Cross)
Closed weekends and public holidays (Healthpoint)
After-hours care: 24 Hour Surgery Pegasus Health (Healthpoint)

4What’s next

New patients can enrol online at whitecross.co.nz
Bettr online GP offers same-day virtual appointments (whitecross.co.nz)
Contact clinic for exact fee before booking (whitecross.co.nz)

The table below summarises the core details for quick reference.

Six key facts about New Brighton Health Care / White Cross New Brighton
Address	22 Union Street, New Brighton, Christchurch
Phone	(03) 388 7582
Email	nb.reception@tamakihealth.co.nz
Clinic Type	Appointment-only General Practice
Former Name	New Brighton Health Care
Current Name	White Cross New Brighton

The pattern: the name changed, but the location and contact details did not.

How do I book an appointment at New Brighton Health Care?

Can I book online?

White Cross New Brighton offers an online booking option through its Bettr service — a 24/7 online GP that often has same-day appointments available (White Cross (New Zealand healthcare network)). For in-person visits, you’ll need to call the clinic directly; there is no public online booking system for face-to-face consultations.

What is the phone number to book an appointment?

The primary booking line is (03) 388 7582. Phone lines open at 8:30am, with a break from 12:00pm to 1:00pm, and close at 5:00pm (Healthpoint (NZ health directory)). The clinic itself is open Monday to Friday, 8:00am to 6:00pm (White Cross).

Do I need a referral?

No referral is needed to book a standard GP appointment. New patients can enrol online via the White Cross website before their first visit (White Cross).

Bottom line: Appointments are required – no walk-ins accepted. Call (03) 388 7582 or try Bettr for online same-day GP consults.

What is the phone number for New Brighton Health Care?

What is the emergency contact?

If you need urgent care outside of clinic hours, the recommended after-hours provider is 24 Hour Surgery Pegasus Health, located at 401 Madras Street, Christchurch (Healthpoint). For life-threatening emergencies, always dial 111.

Is there a separate number for prescriptions?

Repeat prescription requests go through the same main line: (03) 388 7582. Alternatively, you can use the patient portal or email nb.reception@tamakihealth.co.nz (Healthpoint). The clinic’s Healthlink EDI is greersmc (Christchurch PHO (local health authority)).

The pattern: One central number handles everything – but you’ll want to call during the 8:30am–12pm or 1pm–5pm windows to avoid the lunch break.

What are the fees at New Brighton Health Care?

Are there subsidised fees for Community Services Card holders?

Yes. White Cross New Brighton uses a tiered fee structure based on age and Community Services Card (CSC) status. According to Healthpoint, enrolled patients pay:

Under 6 years: free
6–13 years: free
14–17 years: $40.00 (no CSC) / $13.00 (with CSC)
18–24, 25–44, 45–64, and 65+: $63.00 (no CSC) / $19.50 (with CSC)

Bettr online GP appointments cost $45 for enrolled adults or $25 with a CSC; free for under‑14s (White Cross).

What payment methods are accepted?

The clinic accepts EFTPOS, credit cards, and cash. For the most accurate fee, use the fee questionnaire on the White Cross website before your visit (White Cross).

The catch

Fees aren’t published on the main site – you must either call or use the online questionnaire. Expect $63 for a standard enrolled adult visit without a CSC.

How do I get repeat prescriptions from New Brighton Health Care?

Can I order repeat prescriptions online?

Yes – repeat prescriptions can be requested through the patient portal or by calling (03) 388 7582. The clinic processes requests within 24–48 hours (White Cross). Some medications require a consultation before renewal, so allow extra time.

How long does it take to process a repeat prescription?

Standard turnaround is 24–48 hours. If you need a medication that’s not on your regular repeat list, the doctor may need to see you first – plan ahead to avoid gaps.

Do I need to see a doctor for each repeat?

Not usually – if your prescription is on an ongoing repeat list, you can request it without an appointment. However, certain controlled drugs and new medications require an in-person or online consultation.

Trade-off: The portal is convenient, but 24–48 hours means you need to plan. Avoid last-minute requests over weekends or public holidays.

What is White Cross New Brighton Health Care?

Is White Cross the same as New Brighton Health Care?

Yes. The clinic at 22 Union Street was previously called New Brighton Health Care and is now branded as White Cross New Brighton. It is an appointment-only General Practice clinic under the White Cross network (White Cross).

What services does White Cross New Brighton offer?

Services include GP consultations, accident care, health assessments, and repeat prescriptions. The clinic does not offer walk-in urgent care – all visits require a booked appointment (White Cross).

“Welcome to White Cross New Brighton! (previously known as New Brighton Health Care). We are an appointment-only General Practice clinic.”

– White Cross New Brighton website

“Phone (03) 388 7582, Email nb.reception@tamakihealth.co.nz”

– Healthpoint listing

The upshot: It’s the same team, same location – just a new name and access to White Cross’s wider network, including the Bettr online GP service.

Clarity check: what we know and what we don’t

Confirmed facts

Address: 22 Union Street, New Brighton, Christchurch
Phone: (03) 388 7582
Email: nb.reception@tamakihealth.co.nz
Clinic is appointment-only
Formerly New Brighton Health Care, now White Cross New Brighton
Hours: Mon–Fri 8:00am–6:00pm
Enrolled patient fee bands with CSC discounts (via Healthpoint)

What’s unclear

Exact consultation fees for non-enrolled patients
Opening hours (phone lines have a lunch break, clinic hours are stated but no official notice of exceptions)
Whether an online booking system for in-person visits exists